Using and developing methods and systems to communicate, report and record; contributing to the development and maintenance of healthy and safe working practices in the working environment; taking responsibility for the continuing professional development of self and others; developing practices which promote choice, well-being and protection of all individuals; plus other topics dependent on which 4 optional units are chosen; common choices focus on: managing services to meet the best possible outcomes for clients; supporting individuals and groups when they are experiencing significant life events and transitions; developing, implementing and reviewing care plans; leading teams to support quality provision.