Developing, maintaining and evaluating systems and structures to promote rights, responsibilities and diversity; managing services to meet the best possible outcomes for clients; managing the use of financial resources; managing the performance of teams and individuals; plus other topics dependent on which 6 optional units are chosen; common choices focus on: ensuring continuous quality improvement; recruitment and selection; facilitating meetings; providing effective physical, social and emotional environments for group care; supporting individuals and groups when they are experiencing significant life events and transitions; developing staff; two of the modules/ units also feature in NVQ level 4 in health and social care and may be directly accredited if completed in this award.